Investor Charter.

A. Vision and Mission Statements for investors

Vision

To help retail investors invest with knowledge and with safety — on the strength of independent research rather than on noise, tips or promises.

Mission

• To provide independent, unbiased and research-based recommendations built on fundamental analysis and publicly available information.
• To state assumptions and material risks plainly, so that every conclusion can be examined rather than simply accepted.
• To maintain integrity, independence and the primacy of client interests in every research activity.

B. Details of business transacted by the Research Analyst with respect to the investors

• Preparing and publishing independent equity research reports on listed companies.
• Issuing buy / sell / hold recommendations supported by research rationale, assumptions and risk factors.
• Publishing analysis of upcoming public offerings for subscribers.
• Maintaining records of research reports, recommendations and client communications as required under SEBI regulations.
• Undergoing the annual compliance audit prescribed under Regulation 25(3) of the SEBI (Research Analyst) Regulations, 2014.
• Maintaining internal policies to identify, manage and disclose conflicts of interest.

C. Details of services provided to investors (No Indicative Timelines)

• Onboarding, including collection of the information required to establish and service the subscription.
• Disclosure of terms and conditions, fees and all material information before the subscription begins.
• Distribution of research reports through email and other electronic channels.
• Disclosure of any actual or potential conflict of interest relating to the companies covered.
• Confidential treatment of client information.
• Timely response to queries and grievances relating to the research service.

D. Details of grievance redressal mechanism and how to access it

• Approach the research analyst. Write to kavikambarajanra@gmail.com or call +91 95665 04221. A reply can be expected within 21 days.
• Escalate to SEBI. If you remain dissatisfied, lodge the complaint on the SEBI SCORES platform at scores.sebi.gov.in, which routes it through the Research Analyst Administration and Supervision Body.
• Online dispute resolution. If the complaint remains unresolved after the above, you may initiate dispute resolution on the SMART ODR portal at smartodr.in.

E. Rights of investors

• Right to privacy and confidentiality of your information.
• Right to transparent practices and fair dealing.
• Right to receive adequate information before committing to a subscription, including fees and the scope of the service.
• Right to full disclosure of any conflict of interest that could affect the objectivity of research.
• Right to professional, non-discriminatory treatment.
• Right to timely redressal of grievances.
• Right to expect that no assurance or guarantee of returns is made to you.
• Right to know that the research analyst will never handle your funds or securities.

F. Expectations from the investors (Responsibilities of investors)

Do

• Verify the SEBI registration number of the research analyst before subscribing.
• Read the terms and conditions, disclosures and risk factors in full.
• Pay fees only through traceable banking channels, in the name of the registered research analyst.
• Keep a record of payments and of the research you receive.
• Make your own assessment of whether a recommendation suits your circumstances.

Do not

• Do not transfer funds or securities to a research analyst for trading or investment.
• Do not share your trading or demat account credentials with anyone.
• Do not act on any assurance of guaranteed or risk-free returns — no such assurance is ever legitimate.
• Do not pay in cash.
• Do not rely on unsigned or unverified messages claiming to come from the research analyst.